Unified reporting layer
2025
Deployed the organization's end-to-end reporting layer, from
ingestion through to the client-facing view, covering more than
$60 million in reported revenue.
Cut monthly close from five days to one.
Technical documentation for operations
2024
Turned undocumented operational practice into written procedure.
Most of the work was interviewing people who had never had to
explain their own process out loud, then resolving the points
where two of them described it differently.
Three standard operating procedures, now the reference for
onboarding and handover.
Standardized partner reporting
2023
Agreed a single set of metric definitions with external partners,
then rebuilt their reporting on top of it. The hard part was not
the build; it was settling which definition was correct when a
partner's own tool and ours had been counting the same event
differently for years.
Replaced three vendor tools with one system.
Survey measurement program
2022
Brought brand-lift and media-consumption studies in house. Fixed
the study design, the naming conventions, and the fielding
procedure so a study became something the team runs to a written
standard rather than something commissioned from scratch each
time.
Reduced per-study cost by roughly 60%.
Performance textile development
2020–2021
Two years as an R&D specialist at a performance textile mill,
developing prototype fabrics for tier-one outdoor and technical
apparel brands. Sourcing recycled and closed-loop raw materials,
qualifying each new construction against the brand's performance
spec, and deciding which end uses and accounts a fabric line was
built for. Audited supplier factories against REACH and bluesign
requirements, and wrote the chemical compliance and facility
assessments that bulk production planning ran on.
Prototype constructions carried through to bulk production across
multiple seasons.